|Event Name:||Member Service with WOW|
|Date:||March 22, 2018|
|Start Time:||8:30 AM|
Member Service with WOW
Rory Rowland is coming back to Louisiana to add a little bit of WOW to your level of member service!
Two years ago, he taught us how to mine credit reports for cross selling opportunities. Last year, he inspired branch managers in their coaching techniques. Now he’s here to hone your whole team’s member interaction skills.
What if you feel that you already exude excellent member service and don’t need additional instruction? What can Rory teach you?
Well, here’s a preview:
Hear for yourself what your Louisiana peers love about Rory!
Below are quotes directly from evaluations for Rory's past LCUL programs.
"Rory is super dynamic and kept everyone engaged and the session moved with ease. One of the most resourceful events I've attended!"
"This guy! Dynamic, engaging and matter-of-fact in responding to inquiries in a professional and understanding way. His injection of humor throughout the day kept everyone on their toes."
"Energetic, engaging and insightful. I appreciated that Rory kept it real and was genuine. He also offered practical antidotes that can be incorporated immediately."
Registration will open 8:30 am with class starting at 9:00 am, and concluding no later than 4:00 pm.
LocationHilton Garden Inn - Cajundome 2350 West Congress St. Lafayette, LA 70506
LCUL is holding a block of rooms at $124 per night. Use group code LCUL18 when booking. Click here to book online or call 1-337-291-1977.
$250 per student*
*For the purposes of those submitting a grant request, all food and beverage is valued at $35
Registration is now closed for this event. If you have any questions, please email our Education Department.